Hey Samsung brothers :)
Support will be closed this weekend and also the bigger part of tomorrow (Friday) due to a wedding. My brother is getting married so it's going to be one big party!
Thank you for your understanding and apologies for any delays and / or inconvenience this might cause you. Just remember if you have any problems using our unlock by cable solutions - read the manual carefully and follow instructions step-by-step. It solves 90% of all problems! We'll respond to all outstanding tickets Sunday! (Yes that is Sunday, not Monday so you don't have
As a follow up on our news about the new security on the MG2 and MG4 with the I9300 model we have some more information.
This new security is related to the new simlock type called 'region lock' introduced in the Samsung Note 3. Meaning this model is as of yet also impossible to unlock by cable, unlock by codes should not be a problem but we haven't tested this as of yet (if you want to be the first contact us!)
Then now moving on to our 2nd new release in just one week time!
Hi Samsung Fan's!
All is back to normal and all outstanding tickets were answered yesterday (Sunday) evening by our amazing support team! Big ups to them.
We already announced this in our Twitter however we wanted to warn everybody about this here as well. Samsung has released some new firmwares that currently completely make it impossible to unlock AND downgrade the phone by cable. This is a pretty nasty new security which we don't like.
So if your firmware ends with MG2 or MG4 it can NOT be unlocked by cable (yet).
The good news is
Just a short note then support is closed during this weekend (you might assume this is a normal thing however our support actually continues to work over the weekend normally, that's how we roll :) ).
Have a great weekend!
Simlock Remote Server is still the big boss in remote unlocking and repairing!
Of course many of you already know this but here we are again to show it and remind everybody:
There is simply no better Samsung Remote Unlock solution in the world, just think about it...
Ok I saw you thinking, you were comparing SRS with some of the other professional unlock boxes.
Let me help you out:
- Spend 300+ USD for such a box and study the manual and the user interface for a week
- Invest only 99 euro (SRSpro) or just 14.95 euro for a single phone (and still
Damn that murphy's law! Finally we go away for a few days all is prepared and of course almost never anything happens or goes wrong with our system and bamm we go away and the IMEI submission system goes haywire...
Let us start with an apology for the affected customers. People who bought unlock by IMEI accounts (Canada, USA, Australia) got an error while submitting their IMEI's, and various important pages of our website weren't working (search and some product pages).
So what happened?
Due to an update some file were overwritten (although the