We're back from our vacation week and we've started answering all outstanding support tickets. Although it's Sunday we want to answer all outstanding tickets as soon as possible.
We had an awesome week with perfect snow and a lot of sun, so we're all fired up to continue providing the best Samsung unlock solutions and service in the world to the best customers in the world; YOU.
Support response times will return to normal from tomorrow.
After a few months of hard work and long hours we're going on a well earned vacation starting after tomorrow.
Starting Friday 7th of March 2014 we will be away until the 17th of March 2014
This means support response time will increase from the normal 8 hours response time to 24 - 72 hours.
Being on vacation also means we do NOT have access to certain systems, we will NOT be able to process any refunds, reset accounts or process product switches,if any of these actions are needed they will be processed after the 17th when we get back.
If you need to
Happy & Proud
The new website has been online for a few weeks now but with the announcement of this AWESOME new release of our direct unlock by cable software we would also like to officially announce the new website's launch. Sure there is still more to come (exclusive member area, new IMEI blacklist check product, affiliate opportunities, more updates) but we're here and stable!
Our Samsung unlock software is the first and so far only solution in the world to be able to direct unlock the new security since the Android 4.3 on models like: I747(m), I337(m), I317(m),
It only took about 2 months longer then we first planned but tomorrow we will start upgrading our website to version 4.0!
Tomorrow all main functionality should be directly available after we have uploaded everything, I am sure in the first hour we will run into some small programming mistakes even though we have tested everything as much as we could but those will be solved quickly. Then over the weekend we will be further testing the site and adding / changing texts and translations.
What is New:
- Exclusive Member
Hey there fellow Samsung Fans!
We have just created the 10 100% discount codes for the WINNERS from our survey we published last week. We would like to congratulate the 10 winners and also send out a big thank you for everyone whom took part in the survey. Both positive and negative ratings and comments, they all helped us.
We are still analyzing the details of the results however we were very proud on these 2 particular results (total number of completed survey entries: 387):
We recently received various questions about Samsung KNOX, what it is and some worries about the so called KNOX 01 status so we thought to address them in a blog post for everyone to read.
Knox is Samsung's way to get past IT's legitimate concerns over Android's generally weak security and join Apple's iOS and BlackBerry in the golden circle of trustworthy mobile devices and thus attract more big corporations start using Samsung phones.
In layman’s terms, Samsung Knox is an app that creates a new ‘layer’ on your Samsung phone so that you can securely separate your