Knowledgebase
UnlockSamsungOnline.com > HelpDesk > Knowledgebase

Ask a question:


How to enter unlock & unfreeze codes in my Samsung?

Solution

Instructions on how to enter unlock codes on your Samsung. Please read the instructions carefully.

Some phones require one of the alternative methods to enter the codes. So if the first method doesn't work please continue with the alternative methods

The different locks:

Network / NCK: Network lock
Provider / SPCK: Service Provider Lock
SubProvider / PCK: Provider lock
(DE)FREEZE / MCK: Unfreeze code
Extra / RGCK: Region unlock code *NEW

Normally you only need the Network lock code, and on some phones you will also need the (de)freeze code. All codes are 8 digits long and are unique to your phone.

General Sim Unlock Method:

1. Switch ON your phone with a non-accepted SIM Card (a simcard other then the original telecom provider)
2. Phone will ask for a "Password" (or 'Network unlock pin' or 'Network unlock code')
3. You can now enter the 8 digit unique Network unlock code we have send to you

OR (if phone shows "Insert Correct SIM Card")

1. Switch ON your phone with a not Accepted SIM Card
2. Type: #0111*UNLOCKCODE#
(Note you need to replace 'UNLOCKCODE' with the numbers of your Network unlock code and when entering your unlock code the numbers will NOT be visible but show '-')

OR (if above doesn't do anything)

1. Power on without SIM
2. Type in #7465625*638*UNLOCKCODE# (where 'UNLOCKCODE' is your 8 digit Network unlock code, and digits will show as '-')

Region lock information

If your phone is region locked you need to remove this first. A region lock is activated if you buy a phone in one region (e.g. Europe) and take it to another region (e.g. USA) without first using the original provider for 5 minutes (calling any number). Most new phones with Android 4.3 or higher come with region lock and you can also recognize it from the following sticker on the box of the phone: click here to see sticker image.

To deactivate the region lock enter the code next to 'Extra' from the codes we provided when the phone asks for 'Network Unlock Pin'

Unfreeze instructions

1. put non accepted simcard inside phone
2. start phone
3. (enter pin if set)
4. phone shows 'phone freeze' message
5. (If you have touch screen only model: hit call button)
6. Enter unfreeze code

Important: the digits entered will not be displayed on the phone's screen.
Important 2: On some phones you need to confirm the unfreeze code by hitting '#' button after the last digit of your unfreeze code

If above instructions are unsuccesfull for you:

Some phones need special instructions, here are the links to the alternative methods. Please try them in the order as displayed here:

  1. First alternative method -click here-
  2. 2nd alternative method -click here- 
  3. 3rd alternative method -click here- 
  4. 4rd alternative method -click here-
  5. CDMA only: CDMA unlock code instructions

Importante note: there is a free method going around doing NV Rebuild using some codes, if you have used this method it is very likely non of the above methods work for you. If you did this talk to support to find a solution. You will need to flash the phone. No refund will be provided in this case.

 
Was this article helpful? yes / no
Article details
Article ID: 41
Category: Unlock-by-IMEI
Date added: 2012-11-15 05:08:21
Views: 1
Rating (Votes): Article rated 3.1/5.0 (107)

 
<< Go back