SRS - Frequently Asked Questions (FAQ)



Cables:
What is a DUAL cable?
What is an Original USB cable?
How do I get a FTDI USB cable / or Serial cable?
What is an FTDI usb cable?
What is an Serial cable?
What is an UART cable?

General:
Can I have a test look at your software?
What is unlocking / a simlock?
How to enter unlock & unfreeze codes in my Samsung?
Do the unlock credits have an expiry date?
What is debranding?
What are the System Requirements for SRS to work?
Will unlocking void my warranty?
Unlock by cable vs Unlock by IMEI

Payment:
I did not get my login after I paid using Paypal, what do to?!
Refund rules
Why is the payment to Gsm-software.net
I don't have Paypal, what to do?

Troubleshooting:
I'm getting an error when trying to unlock / repair what to do?
SRS client software does not start and not giving any errors?!
I5700 extra unlock information
Bluetooth issues with unlocking
My virus scanner detects a virus?!

Can't find what you're looking for? Contact SRS support!